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Check Out Other Support Options
Option 1: Search Our Legacy Knowledge Base
You may search our legacy knowledge base to find older articles that might help address your support need.
Option 2: Contact Our Support Team
You can always send an email to us or call at +1.800.747.3565 extension 200 if you have a support question or need. To help us support you better, please include relevant information in your email or during your telephone call. Check out the following ideas and provide as much information as you can when you contact our support team.
- Your contact information
- Name of the Web Active Directory product
- Detailed description of the question or issue
- Error logs from the product or operating system
- Platform version you're running on (OS version, IIS version, etc.)
- Any additional information to help us troubleshoot
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- Click Ask Your Question.
- View the answers to your question and see if there's a match.
- If you don't see a good answer, create a new topic to get answers from our support engineers and customer community.
